jilybet Privacy Policy
At jilybet, your privacy matters. This Privacy Policy explains what personal data we collect from players across the Philippines, how we use it, who we share it with, and the rights you hold over your own information.
Your Privacy Matters: jilybet is committed to handling your personal information with transparency, care, and full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and all applicable regulations issued by the National Privacy Commission (NPC). Please read this policy carefully before using jilybet.net.
1. Introduction
This Privacy Policy ("Policy") describes how jilybet ("jilybet," "we," "us," "our") collects, processes, stores, and protects the personal information of individuals ("you," "your," "the Player") who register for, access, or use the jilybet platform at jilybet.net and any related mobile or web-based applications.
By accessing jilybet.net, completing the jilybet registration process, or using any jilybet service — including slots, live dealer games, Dragon Tiger, bingo, sports betting, and the jilybet login — you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Policy should be read alongside jilybet's Terms & Conditions and Responsible Gaming Policy. If you do not agree with any part of this Policy, you must stop using jilybet and contact us to request account closure.
2. Data Controller
For the purposes of the Data Privacy Act of 2012 and related NPC regulations, jilybet acts as the Personal Information Controller (PIC) in respect of all personal data collected through the jilybet platform.
As PIC, jilybet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently. Where jilybet engages third-party service providers to process data on its behalf, those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements consistent with applicable Philippine privacy law.
For any privacy-related queries, please contact jilybet's Data Protection Officer (DPO) at: [email protected] with the subject line "Privacy Inquiry — DPO."
3. Personal Data We Collect
jilybet collects the following categories of personal data from players and prospective players in the Philippines:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (passport, PhilSys, UMID, SSS, driver's license) | Yes — KYC |
| Contact Data | Email address, mobile number, residential address (barangay, city/municipality, province) | Yes — Registration |
| Account Data | jilybet username, encrypted password, account creation date, account status | Yes — Registration |
| Financial Data | GCash number, Maya account, BPI/BDO/Metrobank account details, transaction history, deposit and withdrawal records | Yes — Transactions |
| Gaming Data | Game session logs, bet amounts, win/loss records, bonus usage, wagering history across slots, bingo, Dragon Tiger, and sports betting | Yes — Operations |
| Technical Data | IP address, device type, operating system, browser type, cookies, session tokens, geolocation data | Yes — Security |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, survey responses | As applicable |
| Marketing Data | Promotional preferences, opt-in/opt-out status, campaign response history | Optional |
Sensitive Personal Information: Government-issued ID numbers, financial account details, and any health-related information you voluntarily provide (e.g., in the context of self-exclusion or responsible gaming requests) constitute Sensitive Personal Information (SPI) under the Data Privacy Act. jilybet applies heightened protection measures to all SPI.
4. How We Collect Your Data
jilybet collects personal data through the following channels:
- Direct Submission: When you complete the jilybet registration form, use the jilybet login, make a deposit or withdrawal request, contact our support team, or respond to a promotion.
- KYC Verification: When you submit identity documents (e.g., Philippine passport, PhilSys ID, UMID) and proof-of-address documents as part of our Know Your Customer process.
- Automated Technical Collection: When you browse jilybet.net, our servers and analytics systems automatically record your IP address, device fingerprint, browser type, pages visited, session duration, and clickstream data.
- Cookies and Tracking Technologies: Via first-party cookies, session storage, and similar technologies described in Section 11 of this Policy.
- Payment Processors: Transaction confirmation data received from GCash, Maya, BPI, BDO, Metrobank, Coins.ph, and other payment partners when you make deposits or request withdrawals.
- Third-Party Verification Providers: Identity and fraud screening data received from AML compliance tools and identity verification partners used to satisfy our regulatory obligations.
5. How We Use Your Personal Data
jilybet processes your personal data for the following purposes:
- Account Creation and Management: To register your jilybet account, verify your identity, maintain your account settings, and provide you with access to jilybet's full suite of games and betting markets.
- Service Delivery: To process your bets, calculate winnings, credit your jilybet wallet, and facilitate withdrawals to your nominated Philippine payment method.
- KYC and AML Compliance: To verify your identity, screen for politically exposed persons (PEPs), and monitor transactions for suspicious activity in accordance with the Anti-Money Laundering Act (Republic Act No. 9160, as amended) and PAGCOR regulations.
- Responsible Gaming: To monitor your gaming activity for signs of problem gambling behavior, enforce deposit limits and self-exclusion requests, and provide reality-check notifications.
- Customer Support: To respond to your enquiries, resolve disputes, and maintain records of communications for quality and compliance purposes.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, multi-accounting, bonus abuse, and unauthorized access to your jilybet account.
- Marketing and Promotions: Where you have opted in, to send you promotional offers, bonus notifications, and news about jilybet's latest games and events via email or SMS. You may opt out at any time.
- Platform Improvement: To analyze aggregated usage patterns, identify technical issues, and continuously improve the jilybet experience for players across Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines.
- Legal Obligations: To comply with court orders, regulatory directives from PAGCOR or the NPC, and any other applicable Philippine legal requirements.
6. Legal Basis for Processing
Under the Data Privacy Act of 2012, jilybet processes your personal data on the following legal grounds:
- Contractual Necessity: Processing your identity, contact, account, financial, and gaming data is necessary to perform our contract with you — i.e., to operate your jilybet account and deliver the services you have signed up for.
- Legal Obligation: Processing for KYC verification, AML monitoring, and regulatory reporting is required by Philippine law and PAGCOR licensing conditions.
- Legitimate Interests: Processing for fraud prevention, security monitoring, and platform analytics serves jilybet's legitimate business interests and the broader interests of our player community, provided those interests are not overridden by your privacy rights.
- Consent: Processing for direct marketing communications and non-essential cookies is based on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.
7. Sharing Your Personal Data
jilybet does not sell your personal data to third parties. We may share your personal data only in the following circumstances:
- Payment Processors: GCash, Maya, BPI, BDO, Metrobank, Coins.ph, and USDT gateway providers receive transaction data necessary to process your deposits and withdrawals.
- Identity Verification and AML Partners: Third-party KYC and anti-money-laundering platforms that process identity documents and screen transactions on jilybet's behalf under strict data processing agreements.
- Game Content Providers: Licensed game studios and RNG providers that supply slot games, live dealer tables, and other content on jilybet may receive limited session data required to deliver and audit game outcomes.
- Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies when required by law or regulatory directive.
- Professional Advisors: Legal counsel, auditors, and compliance consultants bound by professional confidentiality obligations.
- Business Transfers: In the event of a merger, acquisition, or restructuring of jilybet's business, your data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.
No Cross-Border Transfers Without Safeguards: If any personal data is transferred outside the Philippines, jilybet will ensure that adequate safeguards are in place as required by the NPC, including data processing agreements incorporating the NPC's standard contractual clauses.
8. Data Retention
jilybet retains your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | AMLA, PAGCOR regulations |
| Financial Transaction Records | Minimum 5 years from transaction date | AMLA (RA 9160, as amended) |
| Gaming Session Logs | 3 years from session date | PAGCOR audit requirements |
| Support Communications | 3 years from last interaction | Dispute resolution, legal claims |
| KYC Documents | Duration of account + 5 years after closure | AMLA, NPC guidelines |
| Marketing Preferences | Until opt-out or account closure | Consent-based |
| Technical / Log Data | 90 days rolling | Security monitoring |
When retention periods expire, jilybet will securely delete or anonymize your personal data so that it can no longer be linked back to you.
9. Data Security
jilybet implements a layered set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
- Encryption: All data transmitted between your device and jilybet.net is encrypted using TLS 1.2 or higher. Sensitive data at rest, including financial details and identity documents, is encrypted using AES-256 or equivalent.
- Access Controls: Access to personal data within jilybet's systems is restricted on a strict need-to-know basis, with role-based access controls and multi-factor authentication enforced for all staff accessing sensitive systems.
- Password Protection: jilybet never stores your password in plain text. Passwords are hashed and salted using industry-standard cryptographic algorithms.
- Monitoring and Intrusion Detection: jilybet operates continuous security monitoring, anomaly detection, and intrusion prevention systems across its infrastructure.
- Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, jilybet will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay as required by the Data Privacy Act.
While jilybet takes all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. You also bear responsibility for keeping your jilybet login credentials confidential and not sharing them with any third party.
10. Your Data Privacy Rights
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilybet. To exercise any of these rights, contact our DPO at [email protected] with the subject line "Data Privacy Request."
Right to Be Informed
You have the right to know what personal data jilybet collects about you, how it is processed, and who it is shared with — which is the purpose of this Privacy Policy.
Right of Access
You may request a copy of the personal data jilybet holds about you. jilybet will respond to verified access requests within fifteen (15) business days.
Right to Correction
If your personal data is inaccurate or incomplete, you have the right to request that jilybet correct or update it. Some corrections may require re-submission of verification documents.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to jilybet's legal retention obligations under the AMLA and PAGCOR regulations.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes. Upon receipt of a valid objection, jilybet will cease marketing communications immediately.
Right to Data Portability
Where technically feasible, you may request a structured, machine-readable copy of the personal data you have provided to jilybet, for transfer to another service provider.
Right to Lodge a Complaint
If you believe jilybet has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
11. Cookies & Tracking Technologies
jilybet uses cookies and similar tracking technologies to operate the platform, maintain your session after jilybet login, remember your preferences, and analyze platform usage. The following cookie categories are used:
- Strictly Necessary Cookies: Essential for the platform to function. These include session authentication tokens that keep you logged in to your jilybet account and security cookies that prevent cross-site request forgery. These cannot be disabled.
- Functional Cookies: Remember your language preference, preferred payment method, and other settings to personalize your jilybet experience.
- Analytical Cookies: Help jilybet understand how players navigate the platform — which game categories are most popular, where users drop off, and how to improve the overall experience. Data collected is aggregated and anonymized wherever possible.
- Responsible Gaming Cookies: Track session duration and wagering activity locally to power reality-check notifications and session time limit tools.
You can manage non-essential cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain jilybet features, including saved preferences and session continuity after jilybet login.
12. Minors & Age Restriction
jilybet strictly enforces the minimum gambling age of 21 years as required by Philippine law. jilybet does not knowingly collect personal data from individuals under the age of 21.
During registration, you are required to confirm that you are at least 21 years of age. KYC verification further confirms your date of birth against a government-issued ID. If jilybet discovers that personal data has been collected from an individual under 21, that data will be deleted immediately and the associated account will be permanently closed.
21+ Only: If you are aware of a minor attempting to access jilybet, please report this to our support team at [email protected] immediately. jilybet takes underage gambling prevention very seriously.
13. Changes to This Privacy Policy
jilybet may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. The most current version of this Policy will always be available at jilybet.net/privacy-policy, with the effective date updated accordingly.
Where a material change is made — for example, a new category of data being collected or a new purpose for processing — jilybet will notify registered players via email or an in-platform notification at least seven (7) days before the change takes effect.
Your continued use of jilybet following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised Policy, you must stop using jilybet and contact [email protected] to arrange account closure.
14. Contact Our Data Protection Officer
For any questions, concerns, or requests relating to this Privacy Policy or the personal data jilybet holds about you, please contact our Data Protection Officer:
- Email: [email protected] (Subject: "Privacy Inquiry — DPO")
- Live Chat: Available 24/7 on the jilybet platform
- Response Time: jilybet aims to acknowledge all privacy requests within three (3) Philippine business days and resolve them within fifteen (15) business days.
If you are not satisfied with jilybet's response to your privacy request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
How jilybet Protects Your Data
Six pillars of data privacy protection for every Filipino player on jilybet
Data Privacy Act Compliance
jilybet's data practices are fully aligned with Republic Act No. 10173 — the Data Privacy Act of 2012 — and all implementing rules issued by the National Privacy Commission. Filipino players can trust that their data is handled according to national legal standards.
End-to-End Encryption
Every piece of data you transmit to jilybet — from your jilybet login credentials to your GCash deposit details — is encrypted in transit using TLS 1.2 or higher. Sensitive data at rest is protected with AES-256 encryption across jilybet's infrastructure.
Dedicated Data Protection Officer
jilybet has appointed a dedicated Data Protection Officer (DPO) to oversee privacy compliance, handle data subject requests, and serve as the point of contact for the National Privacy Commission. Your privacy requests receive a response within three business days.
No Data Selling — Ever
jilybet does not sell, rent, or trade your personal data to any third party for commercial gain. The only parties who receive your data are those directly involved in delivering jilybet services — payment processors, KYC partners, and Philippine regulatory bodies.
Full Control Over Your Data
jilybet gives you meaningful control over your personal data. You can access, correct, or request deletion of your data at any time. You can opt out of marketing communications instantly, and you can request a portable copy of your data for transfer to another platform.
Breach Notification Commitment
In the unlikely event of a personal data breach affecting your information, jilybet is committed to notifying the National Privacy Commission within 72 hours and informing affected players without undue delay — well within the timeframes required by Philippine law.
Ready to Play at a Casino That Respects Your Privacy?
jilybet combines premium slots, live dealer games, Dragon Tiger, bingo, and sports betting with a genuine commitment to data privacy and player protection. Join thousands of Filipino players who trust jilybet across Manila, Cebu, Davao, Quezon City, and Makati. Must be 21 or older to play.
21+ Gambling involves risk. Play responsibly. Filipino players only.